Logixtream One - Mobile App Privacy Policy

This Privacy Policy explains how Think Brite Solutions Ltd ("we", "us", or "our") collects, uses, discloses, and protects personal data when you use the Logixtream One mobile application (the "App"), related services, and support channels.

1. Scope

This policy applies to users of Logixtream One on Android and iOS and to data processed through the App and our backend services.

2. Data We Collect

2.1 Data you provide or generate in the App

Operational scan data (for example barcode values, scan results, and workflow outcomes).
Site and app configuration data required for app operation.
Any support communications you send to us.

2.2 Device and app data

App version and build information.
Basic connectivity state used to support online/offline behavior.
Technical logs needed for troubleshooting and security monitoring.

2.3 Local storage on device

Data may be stored locally using secure storage and device preferences to keep you signed in, preserve settings, and support app functionality.

3. Permissions and Why We Use Them

Camera: used to scan barcodes for delivery and field operations workflows.
Photos/Media access: used to scan barcodes from images you explicitly select.

We request only the permissions required for core app functions. You can control permissions in your device settings.

4. How We Use Data

Provide and maintain the App's scanning and workflow features.
Authenticate users and protect access to operational data.
Diagnose, secure, and improve app performance and reliability.
Comply with legal obligations and enforce our terms.

5. Legal Bases for Processing (EEA/UK, if applicable)

Where required by law, we process personal data based on one or more of the following:

Performance of a contract.
Legitimate interests (for example security and service reliability).
Compliance with legal obligations.
Consent, where applicable.

6. Sharing and Disclosure

We do not sell personal data. We may share data with:

Service providers that host or support our backend infrastructure.
Affiliates or business partners where necessary to provide the service.
Legal authorities when required by law or to protect rights and safety.

7. International Data Transfers

If data is transferred across borders, we use appropriate safeguards as required by applicable law (for example standard contractual clauses where relevant).

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, including legal, operational, and security requirements.

9. Security

We use reasonable administrative, technical, and organizational measures to protect data, including secure transport and secure local storage where appropriate. No method of transmission or storage is completely secure.

10. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

Access, correct, or delete personal data.
Object to or restrict certain processing.
Withdraw consent where processing is based on consent.
Data portability (where applicable).

To exercise your rights, contact us using the details below. We may need to verify your identity before processing your request.

11. Children's Privacy

The App is intended for business/operational use and is not directed to children. We do not knowingly collect personal data from children under the age required by applicable law.

12. Third-Party Services and Links

The App may connect to third-party services (for example API, hosting, or external links). Their privacy practices are governed by their own policies.

13. Changes to This Privacy Policy

We may update this policy from time to time. We will post the updated version with a revised "Last updated" date. Where required, we will provide additional notice.

14. Contact Us

Data controller: Think Brite Solutions Ltd
Email: [email protected]
Address: 237 Old Hope Road, Suite #17, Kingston 6, Jamaica
Website: https://thinkbritesolutions.com